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Posts with tag: blog-comments | Return to BloggersBlog.com Homepage
Study Finds Companies Firing Employees for Leaving Blog and Forum Comments
Wired's Threat Level blog cites an interesting study that found that nearly 10% of companies have fired at least one employee for leaving comments on a message board or a blog.
Nearly ten percent of companies have fired an employee for violating corporate blogging or message board policies, and 19 percent have disciplined an employee for the same infractions, according to a new survey from Proofpoint, a messaging security company.
Almost a third of companies "employ staff to read or otherwise analyze outbound email," while more than fifteen percent have hired people whose primary function is to spy on outgoing corporate email. A quarter have fired an employee for violating corporate email policies. Twenty percent of the companies and almost thirty percent of companies with more than 20,000 employees had been ordered by a court or a regulator to turn over employee emails.
Wired's Threat Level also notes that Proofpoint, the company behind the survey, is a "vendor that sells message monitoring equipment." Proofpoint's survey is very timely as one of the big business news stories this week was the trouble Whole Foods CEO John Mackey got in over comments he left on a Yahoo dicussion forum under the name "Rahodeb." Mackey's blog was even put on hold (via Ars Technica).
The fact that message board comments were lumped in with blog comments in this study is a little unfair to the blogosphere but there may not be much that can be done about it. Corporations tend to frown on employees leaving comments anywhere -- whether it is a blog, website, news article or online forum.
Posted on July 20, 2007
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Feedback Through a Fire House
David Carr, a New York Times journalist who also blogs the Times' Carpetbagger blog, has written an interesting essay about blogs and journalism called 24-Hour Newspaper People. In it Carr writes about comments, reader feedback and the obsessive nature of blogs. Carr even writes about using a little reader linkbait trick of his own:
Sometimes, I feel a little lonely on my Oscar blog. The solution: I take a rhetorical baseball bat to a fan favorite, "Borat," and hundreds of rabid commentators appear. Hey, I've got readers.
Despite what some bloggers may think about newspaper blogs Carr says many journalists are more in touch with their readers today.
Independent bloggers can laugh all they want about the imperious posture of the mainstream media, but I and others at The Times have never been more in touch with readers' every robustly communicated whim than we are today. Not only do I hear what people are saying, but I also care.
Sometimes I wonder whether I care to the point that I neglect other things, like, oh, my job. Tweaking the blog is seductive in a way that a print deadline never is. By the time I am done posting entries, moderating comments and making links, my, has the time flown. I probably should have made some phone calls about next week's column, but maybe I'll write about, ah, blogging instead.
Carr also writes about the addictive quality of blogging and how it can be difficult to pull away from the nearly continuous stream of comments and feedback.
There has always been a feedback loop in journalism - letters to the editor, the phone and more recently e-mail messages. But a blog provides feedback through a fire hose. The nice thing about putting out a newspaper was that, at some point, the story was set and the writer got to go home. Now I have become a day trader, jacked in to my computer and trading by the second in my most precious commodity: me. How do they like me now? What about ... now? Hmmmm ... Now?
Bloggers at the New York Times have a vastly different experience with feedback and comments than many bloggers because they deal with far more of it right from the start than most bloggers ever do. There are many bloggers than would love to have that kind of a readership. Every blogging journalist probably has a different reaction to what Carr calls "feedback through a fire hose." For example, Carr's take on journalism and the interactive nature of new media is quite different than Joel Stein's rant against reader feedback.
Posted on February 14, 2007
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CoComment Raises $1.5 Million
TheAlarmClock.com reports that CoComment, a service that helps track and store blog comments, has raised $1.5 million.
CoComment, the blog comment tracking service that emerged from a Swisscom project, has raised $1.5M from Netage Capital Partners, a Japanese venture fund owned by investment company Netage Group. It acquired a 40 percent stake in the Swiss venture.
Netage has holdings in several RSS projects for the Japanese market, according to its website. It is currently launching CoComment in Japan, said Swisscom in a statement. The Swiss telco also said there had been interest from investors and companies in Europe and the US, but that the Japanese investor brought the "broadest" experience and most "success" in the Internet market to the venture.
CoComment has some very active users. At least twenty of the top users have made over 1,000 comments using CoComment. Jackyn from New Zealand has made 3,700 comments.
Posted on December 22, 2006
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Mark Cuban Turns Off Comments
Mark Cuban, the blogging Dallas Mavericks owner, has turned off comments on his blog. In a post about name calling he writes that blog comments have become worthless.
The NBA is at an interesting crossroads. There are unique situations today that can enable it to lever up and thrive and push its media customers to new heights, or that could destabilize it.
Its all in the data. And I wish I could tell you about it. But i would get fined for it.
And for the record, I have nothing to say about the finals. That was last season.
For the record, Im not turning on comments, they have devolved to the point where they add no value.
It wouldn't be a surprise is Cuban turns them back on again in the future. Steve Rubel at Micropersuasion.com has a post about Cuban's decision to turn off comments. Rubel still insists on finding a way to mine these "valuable" comments. Is thar gold in them thar comments? Anyone who thinks so obviously hasn't read the comments on the celebrity gossip blogs which are often full of redundant unseemly nonsense.
Posted on June 23, 2006
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Data Mining the Commentsphere
Micropersuasion.com has a post about a Neilsen Buzzmetics study (PDF) that analyzed comments found on blogs. Here are some of the findings from the study according to Steve Rubel.
The number of comments in the entire blogosphere is comparable to the number of posts in active, non-spam blogs. Therefore comments constitute up to 30% (150,000) of the daily volume of blog posts (700,000), according to BlogPulse data
Less than 2% of all blog comments are syndicated in feeds
The textual size of the commentsphere is 10 to 20% of the blogosphere
Use of comments is beneficial for ranking blog posts in useful ways
They demonstrate with data that comments are an indicator of the popularity of a weblog
They also do the same for controversy; high comments = high controversy
Steve Rubel also blogs about mining the data contained in blog comments.
Clearly comments are undiscovered country and Nielsen BuzzMetrics is working hard to figure out how to search this critical data pool and use it to measure influence. Here here. This data is essential and it's underutilized, yet difficult to mine.
Mining blog comments for intelligence will be a difficult and often unfruitful mission. Imagine what they will discover when they mine the millions of
comments from the celebrity gossip blogs alone.
Posted on May 18, 2006
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Filtering Tools Helping to Control Blog Comment Spam
ZDNet and CNET have an interesting article about the comment spam situation. Comment spam continues but it has been lessened somewhat by filtering software. The degree to which the filtering software works really depends on who you talk to. Mark Frauenfelder says they won't bring back comments on Boing Boing because of the likelihood of a barrage of junk comments.
"It is like pollution," said Mark Frauenfelder, the founder and co-editor of Boing Boing, who also writes a personal blog at MadProfessor.net. "It reminds me of visible smog, because it obscures what you want to be looking at. You have to waste brain cycles to filter it out, or, if you own a blog, you have to go through extraordinary measures to keep it out."
The article quoted Robert Scoble as being happy with the filtering service provided by WordPress.com.
But Robert Scoble, whose "Scobleizer--Microsoft Geek Blogger" is hosted on the WordPress.com service, said he is happy with the filtering there.
The Scobleizer blog gets around 10,000 visits a day, and about 400 comments are left on the blog daily. Of those, 100 are spam, Scoble said. Most of these are flagged correctly. However, there are also false positives, valid reader comments identified as unwanted postings, he said.
Jason Calacanis says the filtering software at Weblogs, Inc. keeps out the bulk of comment spam.
"We've built technology to solve the problem, we invest in updating it, and our 160-plus bloggers manage the few spams that get through," Weblogs CEO Jason Calacanis said. "The only spam that can really get through our defenses are the ones that are hand-rolled by a person, and we catch most of those."
On his blog Calacanis also said on his blog (he posted his own responses to the interview questions) that comment spam is not as big of an issue as some make it out to be.
You're making it into this major problem. If you have the right software and you put in simple rules it's not a major issue. The problem is the software makers, combined with blog owners, have not done a horrible good with their software. If you put in simple controls the problem goes away. Folks just don't install the tools to block comment spam.
Even with filtering software most busy blogs require moderating to remove 100% of spammy posts. Captchas and Registration are other steps blogs can take to reduce comment spam. Comments are an added feature blogs can use to attract readers so many bloggers allow comments even if they can't weed out all the spam. You can see an earlier post we had about blogs and comments called, "A Blog Without Comments is Still a Blog." A few bloggers disagreed with what we posted and told us that blogs with comments are better -- see posts at AMCP Tech Blog, Matthew Ingram and Green Valley Moments.
Posted on April 12, 2006
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